Terms of Service

Terms of Service

Terms of Service

We’re excited to have you join us on our journey to explore amazing destinations and create unforgettable memories. Before embarking on your adventure, please take a moment to review our Terms of Service.

 

Booking and Reservations:

To secure your spot on any of our tours, complete the booking process through our website or authorized booking platforms. All bookings are subject to availability and confirmation. While we strive to accommodate your preferred dates, please note that availability may vary.

 

Payment:

  • Payment is required at the time of booking to confirm your reservation.
  • We accept various payment methods, including credit/debit cards and online payment platforms.
  • Prices are listed in the currency specified on our website or booking platform.
 

Cancellation and Refunds:

  • Cancellations made 14 days or more before the scheduled start time are eligible for a refund, less a 10% processing fee.
  • Cancellations made within 14 days of the scheduled start time, are not eligible for a refund.
  • Refunds for cancellations due to weather conditions follow a separate policy, as outlined in our Rain or Bad Weather Cancellations clause.
  • Refunds will not be issued due to guest negligence, including but not limited to being late, illness, mistaking the tour date, inability to check directions/emails or booking incorrectly.
  • All refunds made will incur a 10% processing fee.
 

Rain or Bad Weather Cancellations:

  • In case of cancellations due to weather conditions, a full refund will be provided if the cancellation is made at least 24 hours before the scheduled start time.
  • Refunds requested within 24 hours of the start time or for reasons other than weather will not be eligible for reimbursement.
 

Tour Participation and Waiver:

By participating in our tours, you voluntarily assume any associated risks, including those related to transportation, physical activity, and unforeseen circumstances.
You release Niche Tours, its employees, contractors, guides, and affiliates from any liability for personal injury, property damage, or other loss incurred during the tour.
You certify that you are in good health and capable of participating in the tour. You are responsible for your personal belongings and any expenses not explicitly covered by the tour package.

By participating in our tours, you agree that any photos taken during the tour may be used by us for marketing purposes, unless we are informed otherwise in writing prior to the tour.

Disclaimer: Uncontrollable Events and Liability Waiver:

Guests acknowledge that parts of the tour may take place outdoors and include aspects beyond the control of Niche Tours, such as the number of vehicles at the car meet or unexpected events. Niche Tours is not responsible for unforeseen circumstances, including weather conditions, road closures, or vehicle numbers seen at the car meet. By participating in the tour, guests agree not to hold Niche Tours liable for such occurrences and to refrain from posting negative comments or reviews online related to these uncontrollable situations.

Specific Vehicle Guarantee and Unforeseen Vehicle Changes:

When booking a tour with a specific vehicle, the vehicle selected and confirmed at the time of booking is guaranteed for your tour.

However, in the unlikely event that your selected vehicle becomes unavailable due to unforeseen circumstances beyond our reasonable control, such as a mechanical issue, unexpected repair or maintenance, accident, or safety concern, we will notify you as soon as possible.

In this unlikely situation, we will offer you the following options:

  • Alternative Vehicle: Select another available vehicle, with any difference in price adjusted accordingly.
  • Complimentary Upgrade: Where possible, we may offer an upgrade to a higher-priced vehicle at no additional cost.
  • Full Refund: If you do not wish to accept an alternative vehicle, you may cancel the affected booking and receive a full refund.

We understand that the specific vehicle you select is an important part of your experience. Vehicle changes are therefore only made when circumstances beyond our control prevent us from providing the vehicle originally booked.

In such circumstances, our responsibility will be limited to the options above, and we will not be responsible for additional expenses or losses resulting from the vehicle becoming unavailable.

 

Feedback and Complaints:

We value your feedback to improve our services. Please reach out to us with any suggestions, concerns, or complaints. By booking a tour with Niche Tours, you agree to adhere to these Terms of Service. Should you have any questions or need clarification on any aspect of these terms, feel free to contact us. Thank you for choosing us as your travel partner. We’re eager to create unforgettable experiences with you!

If you have questions, concerns, or requests related to our Terms of Service, please contact us at info@niche-tours.com